Questions about our service? Our customer service team is available to help from 8:30 a.m. to 5:30 p.m., Monday through Friday. Photo by Ceara Smith Contact Us Check Your Internet Speed Speedtest.net IC Connex recommends that when performing speed tests, make sure that you are directly connected to your router (not on WiFi) and that no other devices, apps, or programs are running to get an accurate speed. Access Webmail Click here to access webmail. IC Connex Gives You Secure Connectivity. Everywhere You Want to Be At the Speed You Need – Guaranteed!